php - Magento cannot retrieve payment method error -

php - Magento cannot retrieve payment method error -

i "cannot retrieve payment method" error when trying view orders in magento backend.

we switched payment service providers , removed old extension.

i've updated core_config_data , disabled old module.

but still error messages.

what best way solve problem?

a:5:{i:0;s:43:"cannot retrieve payment method instance";i:1;s:6336:"#0 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/payment/model/info.php(83): mage::throwexception('cannot retrieve pay...') #1 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/payment/helper/data.php(119): mage_payment_model_info->getmethodinstance() #2 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/block/sales/order/payment.php(50): mage_payment_helper_data->getinfoblock(object(mage_sales_model_order_payment)) #3 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/block/sales/order/payment.php(44): mage_adminhtml_block_sales_order_payment->setpayment(object(mage_sales_model_order_payment)) #4 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(862): mage_adminhtml_block_sales_order_payment->_beforetohtml() #5 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(582): mage_core_block_abstract->tohtml() #6 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(526): mage_core_block_abstract->_getchildhtml('order_payment', true) #7 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/block/sales/order/view/tab/info.php(112): mage_core_block_abstract->getchildhtml('order_payment') #8 /home/water/domains/waterfiltersonline.nl/public_html/app/design/adminhtml/default/default/template/sales/order/view/tab/info.phtml(45): mage_adminhtml_block_sales_order_view_tab_info->getpaymenthtml() #9 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(241): include('/home/water/dom...') #10 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(272): mage_core_block_template->fetchview('adminhtml/defau...') #11 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(286): mage_core_block_template->renderview() #12 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/block/template.php(81): mage_core_block_template->_tohtml() #13 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(863): mage_adminhtml_block_template->_tohtml() #14 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/block/widget/tabs.php(303): mage_core_block_abstract->tohtml() #15 /home/water/domains/waterfiltersonline.nl/public_html/app/design/adminhtml/default/default/template/widget/tabs.phtml(38): mage_adminhtml_block_widget_tabs->gettabcontent(object(mage_adminhtml_block_sales_order_view_tab_info)) #16 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(241): include('/home/water/dom...') #17 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(272): mage_core_block_template->fetchview('adminhtml/defau...') #18 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(286): mage_core_block_template->renderview() #19 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/block/template.php(81): mage_core_block_template->_tohtml() #20 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(863): mage_adminhtml_block_template->_tohtml() #21 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/text/list.php(43): mage_core_block_abstract->tohtml() #22 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(863): mage_core_block_text_list->_tohtml() #23 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(582): mage_core_block_abstract->tohtml() #24 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(526): mage_core_block_abstract->_getchildhtml('left', true) #25 /home/water/domains/waterfiltersonline.nl/public_html/app/design/adminhtml/default/default/template/page.phtml(58): mage_core_block_abstract->getchildhtml('left') #26 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(241): include('/home/water/dom...') #27 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(272): mage_core_block_template->fetchview('adminhtml/defau...') #28 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/template.php(286): mage_core_block_template->renderview() #29 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/block/template.php(81): mage_core_block_template->_tohtml() #30 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/block/abstract.php(863): mage_adminhtml_block_template->_tohtml() #31 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/model/layout.php(529): mage_core_block_abstract->tohtml() #32 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/controller/varien/action.php(391): mage_core_model_layout->getoutput() #33 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/adminhtml/controllers/sales/ordercontroller.php(119): mage_core_controller_varien_action->renderlayout() #34 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/controller/varien/action.php(420): mage_adminhtml_sales_ordercontroller->viewaction() #35 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/controller/varien/router/standard.php(250): mage_core_controller_varien_action->dispatch('view') #36 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/controller/varien/front.php(176): mage_core_controller_varien_router_standard->match(object(mage_core_controller_request_http)) #37 /home/water/domains/waterfiltersonline.nl/public_html/app/code/core/mage/core/model/app.php(349): mage_core_controller_varien_front->dispatch() #38 /home/water/domains/waterfiltersonline.nl/public_html/app/mage.php(640): mage_core_model_app->run(array) #39 /home/water/domains/waterfiltersonline.nl/public_html/index.php(140): mage::run('', 'store') #40 {main}";s:3:"url";s:86:"/index.php/guapa/sales_order/view/order_id/46749 /key/40431ebb890e2f2408cbc808b574eaf2/";s:11:"script_name";s:10:"/index.php";s:4:"skin";s:5:"admin";}

would solution replace old payment method in sales_flat_quote_payment - method column new payment service provider?

your orders still refer old payment method. can either update entries in sales_flat_order_payment or define old instance in new module. both accomplish same.

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